Terms and Conditions

Using this website means you agree to these Terms and applicable laws.

If you do not agree with these Terms, discontinue use of the website.

Submitting a quote request, contact form, or service inquiry does not by itself create a service agreement. Service details must be confirmed separately.

Website descriptions provide general information about available auto glass services and do not by themselves create a service agreement.

The appropriate service depends on factors such as the type and location of damage, vehicle year, make, model, trim, glass specifications, installed equipment, parts availability, and service requirements.

Website content does not guarantee that a specific service, part, appointment time, price, or service result is available for a particular vehicle.

Appointment requests are subject to confirmation by True Auto Glass Experts.

Submitting a preferred date or time through the website does not guarantee an appointment until scheduling details are confirmed.

Appointment timing may depend on service requirements, vehicle information, parts availability, service location, technician availability, weather conditions, and other operational factors.

Customers should provide accurate contact information and reasonable access to the vehicle at the confirmed service location.

Customers are responsible for authorized charges associated with services they approve.

Payment amount, timing, accepted methods, deposits, and any transaction-specific charges will be communicated as applicable before or during the service process.

Customers should review the applicable payment information before authorizing service.

Cancellation, rescheduling, and refund terms depend on the circumstances of the appointment, parts ordered, work authorized, and payments already made.

Customers should contact True Auto Glass Experts directly as soon as possible to request cancellation, rescheduling, or a refund review.

Any applicable terms will be communicated based on the specific transaction and circumstances.

Any warranty that applies to auto glass service will be governed by the warranty terms provided in connection with the applicable service.

Warranty coverage, duration, exclusions, customer responsibilities, and available remedies depend on the specific warranty provided.

Website content should not be interpreted as creating a warranty beyond any warranty expressly provided for the applicable service.

Website text, branding, graphics, logos, page design, and original content belonging to True Auto Glass Experts are protected by applicable intellectual property laws.

Visitors may use website content for personal, noncommercial purposes related to learning about or contacting the business.

You may not reproduce, distribute, republish, sell, modify, or commercially exploit protected website content without permission from the applicable rights holder, except where permitted by law.

Third-party names, trademarks, images, software, and other materials remain the property of their respective owners.

The website may contain links to or integrations with third-party websites and services.

True Auto Glass Experts does not control third-party websites and is not responsible for their independent content, availability, privacy practices, security, or terms.

Use of third-party platforms, payment systems, communication providers, scheduling tools, or other services may be subject to separate terms and policies established by those providers.

Website information is provided for general informational and contact purposes.

Website content does not replace a confirmed quote, appointment, service authorization, invoice, warranty document, inspection, or other transaction-specific agreement.

Vehicle configurations, glass specifications, parts, service requirements, and availability differ. Customers should rely on information specifically confirmed for their vehicle and requested service.

Nothing on the website guarantees a particular price, appointment time, repair result, replacement availability, insurance outcome, or service result unless expressly confirmed as part of the applicable transaction.

To the extent permitted by applicable law, True Auto Glass Experts is not responsible for losses arising solely from improper use of the website, unauthorized reliance on general website information, or circumstances outside the company’s reasonable control.

Nothing in these Terms excludes or limits liability where applicable law does not permit such exclusion or limitation.

Any liability relating to a specific auto glass service remains subject to the facts of the transaction, applicable service terms, and applicable law.

To the extent permitted by law, users are responsible for claims, losses, or expenses resulting from their unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights through their website activity.

This provision applies to website misuse and does not remove responsibilities that applicable law places on True Auto Glass Experts.

These Terms are governed by the laws applicable in the State of Arizona, except where other applicable law requires otherwise.

Any dispute relating to these Terms will be handled in accordance with applicable law and any separate written terms governing the relevant transaction.

True Auto Glass Experts may revise these Terms when website practices, business operations, services, or legal requirements change.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Changes apply from the effective date shown on the updated version, subject to applicable law.